Frequently Asked Questions
Have a query about Hire Charges or what's the difference between Rent Free and Non-Rent Free Gas? - well you're on the right page.
Have a query about Hire Charges or what's the difference between Rent Free and Non-Rent Free Gas? - well you're on the right page.
We pride ourselves on super-fast delivery and we aim to deliver within 1, 2 or up to 3 days for the most distant areas we cover. Your delivery could be as early as tomorrow!!! Check our Delivery area page for details. Please call us on 01903 700 778 for any help and advice.
Call us as soon as possible on 01903 700 778 even if out of hours. Just leave a message for the fastest response and we will do everything we can to get to you ASAP and will tell you what is possible!
We only use 3.5 tonne transit type vehicles so if you can drive your car up the road, we can deliver to you. Please call us on 01903 700 778 for any help and advice.
If you can, match your cylinder with the corresponding picture on our website and click on the size of cylinder that you require marked “Exchange your empty”. Please call us on 01903 700 778 for any help & advice.
No! Not if you can match your cylinder with the corresponding picture on our website. Just click on the size of cylinder that you require marked “Exchange your empty” but please call us on 01903 700 778 for any help and advice.
Sometimes! It depends on exactly what you have and the type and size, so please call us on 01903 700 778 for any help and advice.
Click on the size of cylinder that you require that says “Purchase with no empty” to buy a complete new full cylinder. Please call us on 01903 700 778 for any help and advice.
We deliver to a huge area so please check our Delivery area page for details or input your postcode on the product page to see if you are in one of our delivery zones. Please call us on 01903 700 778 for any help and advice.
No is the short answer… that is unless you have asked for them to be covered on your vehicle insurance and you have also complied with the relevant CDG Carriage Of Dangerous Goods By Road Health And Safety regulations and conditions. But don’t panic, we offer free and fast delivery in our local area.
See our Delivery area page for details or input your postcode on the product page to see if you are in one of our delivery zones.
Cylinders are a high cost item and need regular safety pressure testing to ensure they are safe and sound to use. When you buy a Calor gas bottle from us, you’ll be asked to pay for and agree to the Cylinder Refill Agreement which legally states that the cylinder always remains the property of Calor Gas Limited. When it’s empty, you can simply exchange it with us for a pre-filled cylinder within the same category group or return the cylinder in good order to us or any official Calor Gas centre for a partial refund. Please call us on 01903 700 778 for any help and advice.
Most industrial gas companies charge a daily cylinder rental charge but Hobbyweld and Hobbybrew do not! Instead, the cylinder is yours to use with no limit on how long you can keep it. Plus, you can exchange it as often or as little as you like for a fresh refill. If you don’t already have an empty Hobby cylinder to exchange, all you have to do is pay a one-off deposit charge along with the refill cost and you’re good to go. Please call us on 01903 700 778 for any help and advice.
Yes, we do. Please call us on 01903 700 778 for any help and advice.
Best to please call us on 01903 700 778 for any help and advice.
Best to call us on 01903 700 778 and we can advise you on the best option or options!
No problem at all. Please call us on 01903 700 778 and we can deal with all your requirements over the phone.
Sometimes you can, depending on which cylinder you already have. Please call us on 01903 700 778 for any help and advice.
No problem… just call us on 01903 700 778 or email us a couple of pictures of the valve head and also the whole cylinder and we will try to sort out an alternative and explain your options.
Normally the 5kg Patio Gas (green cylinders) are the best for this and they come with a gauge which will give you a rough idea of how much gas is left inside the cylinder. They use a 27mm clip on regulator. Please call us on 01903 700 778 for any help and advice.
Butane (blue cylinders) is the only gas to be legally and safely used indoors. Please call us on 01903 700 778 for any help and advice.
Patio Gas (green cylinders) are the best for this and they come with a gauge which will give you a rough idea of how much gas is left inside the cylinder. Please call us on 01903 700 778 for any help and advice.
Patio gas (green cylinders) are the best for this and they come with a gauge which will give you a rough idea of how much gas is left inside the cylinder. Please call us on 01903 700 778 for any help and advice.
Patio gas (green cylinders) are the best for this and they come with a gauge which will give you a rough idea of how much gas is left inside the cylinder. Please call us on 01903 700 778 for any help and advice.
Yes, but please call us on 01903 700 778 for any help and advice and to check your regulator is correct and that you will be safe and sound.
The cylinders must be fitted outdoors and need to be Propane (red cylinders). If you are unsure on the size you need etc, please call us on 01903 700 778 for any help and advice.
Normally it is a 6kg Propane (red cylinders) but sometimes it can be a 7kg Butane or even a Campingaz cylinder. Please call us on 01903 700 778 for any help and advice.
No, but we can supply you with a changeover valve and upgrade kits to run 2, 4, 6 or even 8 cylinders at a time. Please call us on 01903 700 778 for any help and advice.
You may be able to have a bulk tank installed depending on a number of space and health and safety requirements. Please call us on 01903 700 778 for any help and advice and we can get our representative to get in contact with you to do a site survey and provide a quote.
Have any other queries not answered here?
Simply call us on 01903 700778 and we’ll answer your questions.
We’re available 08:30 to 16:30 Monday to Friday and 08:30 to 12:30 on Saturdays.